Your guests write in any language. Your staff replies in theirs.

New York. Los Angeles. Miami. Your restaurant serves guests from everywhere. GuestDesk translates automatically in both directions — staff never has to copy-paste into Google Translate again.

20+
supported languages, including Spanish, French, Mandarin, Arabic, and more
< 1s
translation time — messages appear in the right language instantly
Zero
lost nuance — context and tone preserved across translations

Translation that goes both ways.

Most translation tools require your staff to manually paste text, translate, copy it back, and clean it up. GuestDesk does all of that automatically — in under a second, every time.

1

Guest writes in any language

A guest emails or messages your restaurant in Spanish, French, Mandarin, or any supported language.

2

GuestDesk detects and translates

Language is detected automatically. Staff sees the message translated into their preferred language in GuestDesk.

3

Staff approves in their language

The AI drafts a reply in the staff member's language. They approve, edit, or write their own — in English, or whatever language they prefer.

4

Guest receives reply in theirs

The approved reply is translated back into the guest's original language before sending. The guest never knows a translation happened.

Set each staff member's preferred language.

Every staff member in GuestDesk can set their own preferred language in their profile. A Spanish-speaking host sees messages in Spanish. An English-speaking manager sees the same messages in English. Same inbox, same conversations — everyone reads in their language.

This means multilingual teams work naturally together without confusion, missed context, or the wrong person trying to handle a message they can't read.

  • Per-staff language preference settings
  • Original message always accessible behind a toggle
  • AI drafts the reply in the staff member's language
  • Reply sends in the guest's original language automatically
Guest wrote (Spanish)
Hola, quisiera reservar una mesa para cuatro personas el viernes por la noche para celebrar el cumpleaños de mi esposa.
Staff sees (English)
Hi, I'd like to book a table for four people Friday evening to celebrate my wife's birthday.
AI draft (English)
We'd love to help celebrate! We have availability Friday at 7 or 8:30pm. Would either work? We can also arrange a birthday dessert for your wife.
Guest receives (Spanish)
¡Nos encantaría ayudarle a celebrar! Tenemos disponibilidad el viernes a las 7 o las 8:30. ¿Alguna le conviene? También podemos preparar un postre de cumpleaños para su esposa.

Built for real multilingual restaurant teams.

Auto-Detection

GuestDesk automatically identifies the language every message is written in — no manual tagging, no language selection dropdowns. It just works.

Staff Language Settings

Each team member sets their own preferred language in their profile. The same conversation looks different to different staff members — everyone reads in their language.

Translation Quality

GuestDesk uses AI-powered translation that preserves tone and context — a warm, friendly message stays warm and friendly across languages, not stiff and literal.

Ready to reclaim your inbox?

We're onboarding restaurants one by one. Drop your email and we'll be in touch.

Free during beta. Setup in 15 minutes.