A 40-seat neighborhood spot and a six-location group both drown in guest email, but not in the same way. GuestDesk is the same product underneath — these pages show what actually changes depending on how you operate.
Pick the one that sounds like your restaurant. Each page covers the messages you actually get, how GuestDesk handles them, and what setup looks like.
Not for chains. Not for hotel groups. Built for the owner who's also the GM, the team that shares one Gmail login, the restaurant where everyone does everything. No enterprise contracts, no per-seat pricing, no IT setup.
For independent restaurants →As you add locations, guest communication complexity multiplies. A unified inbox, per-location AI voice profiles, team routing, and full conversation history — HQ sees everything, local teams stay in the loop.
For restaurant groups →Your tasting menu took eighteen months to perfect. The reply to a reservation inquiry takes six hours and reads like it was typed on a phone. GuestDesk learns your voice so every message matches the quality of the room.
For fine dining →High volume, fast pace, and nobody assigned to the inbox. Catering orders, large group requests, franchise inquiries, and complaints get handled in the background while your team runs the line.
For fast casual →The service model shifts by restaurant type, but the software underneath is identical. Every guest message lands in one place with an AI-drafted reply already written in your restaurant's voice, and a staff member approves it in seconds.
Pricing doesn't change either: $99/mo per location, flat, no per-user fees. Add the host, the events coordinator, and the sous chef without the bill moving. Groups pay per location rather than negotiating an enterprise contract.
See pricing →A single fine dining room is both independent and fine dining. A four-location fast casual group is both. Read whichever page describes the harder half of your problem — the product is the same either way.
Start with fine dining. It goes deepest on voice — how GuestDesk learns the way your restaurant writes so replies don't read like a template.
Read more →Start with restaurant groups. Per-location voice profiles, routing between HQ and local teams, and one place to see what's been answered.
Read more →The comparison pages break down GuestDesk against Podium, Birdeye, Malou, Hootsuite, and Hostie — what each one is actually built for, and what it costs.
Compare tools →We're onboarding restaurants one by one. Drop your email and we'll be in touch.
Free during beta. Setup in 15 minutes.