GuestDesk handles the full communication layer — every email, every DM, every review reply — so your staff can focus on hospitality.
Reservation emails are handled today, with Google reviews and Instagram DMs in development — every guest conversation in one place, with AI-drafted replies ready and waiting.
AI reads, summarizes, and drafts replies to every guest email. Staff approves in seconds. Learn more →
Respond to every review in your restaurant's voice — 1-star recoveries, 5-star thank-yous, all handled. Learn more →
Handle direct messages without leaving GuestDesk. Reservation requests, menu questions, event inquiries — all in one place. Learn more →
Unified Facebook inbox for your whole team. Never miss a message from a guest who prefers to reach you on Facebook. Learn more →
The more your team uses GuestDesk, the more it sounds like you. Every approved reply trains the AI to match your tone. Learn more →
Staff reads in their language, guests receive replies in theirs. Automatic detection, no copy-pasting into Google Translate. Learn more →
AI filters out marketing emails, spam, and supplier invoices. Only real guest messages reach your team — automatically, from day one. Learn more →
Guests reach your restaurant through email, Google Maps, Instagram, and Facebook. Email is live in GuestDesk today; the other three are in development. All of them land in a single inbox — so your team never has to switch tabs.
Each channel plugs into the same AI reply engine and the same voice your team has already trained on email. Consistent, on-brand, fast — across everything.
How AI replies work →How GuestDesk turns every guest email into a one-tap decision for your staff — with full conversation history and zero setup friction.
Read more →The 3-layer voice system that makes GuestDesk sound exactly like your restaurant — system rules, custom rules, and learned patterns from real approvals.
Read more →Guests write in any language. Staff reads in theirs. The reply goes back in the guest's original language — automatically, every time.
Read more →We're onboarding restaurants one by one. Drop your email and we'll be in touch.
Free during beta. Setup in 15 minutes.