GuestDesk Pro + SevenRooms Coming Soon

SevenRooms users already have the most detailed guest data in the industry. GuestDesk makes that data actionable — flowing directly into every email reply, so the AI already knows your guest before the first word is drafted.

Read-only
GuestDesk never writes to your SevenRooms data
Full CRM
Tags, preferences, VIP segments, lifetime spend — all in context
Natural
Guest data acknowledged in replies without sounding robotic

The most guest data in the industry — finally actionable in replies.

SevenRooms is built for restaurants that take guest relationships seriously. Tags, visit notes, preference profiles, VIP tiers, lifetime spend — it's all there. The problem is that none of it helps when your front-of-house manager is sitting down to answer emails at 10am.

The GuestDesk + SevenRooms integration closes that gap. When a guest emails you, GuestDesk reads their full SevenRooms profile before drafting a reply. A guest tagged "wine enthusiast, always orders tasting menu" gets a reply that acknowledges that naturally — not stiffly, not generically.

  • Full SevenRooms CRM profile loaded for every matching guest
  • Custom tags and preference notes feed AI reply context
  • VIP segments surface before staff opens the conversation
  • Lifetime spend shapes tone and accommodation level
  • Visit notes and occasion history referenced naturally
CRM Record
Robert Yuen — VIP Tier 1
Lifetime spend: $8,200 · 22 visits · Next: May 18
Tags: wine enthusiast · tasting menu only · quiet seating · celebrate milestones
His email
"Do you have anything special planned for the spring tasting menu?"
AI Reply Draft
Robert — you're going to love what Chef has planned. The spring tasting menu launches May 3rd with a new Burgundy pairing flight. Given your next visit on the 18th, we'd love to walk you through it properly. Shall we hold the corner table?

SevenRooms CRM data that shows up in every reply.

Full Tag Library in Context

Every tag your team has applied in SevenRooms — from "wine enthusiast" to "brings corporate clients" — is available to GuestDesk when drafting a reply. It acknowledges these naturally, never robotically.

VIP Segment Awareness

SevenRooms VIP tiers and loyalty segments are surfaced immediately in GuestDesk. Your highest-value guests never fall through the cracks — and the AI knows how much care to extend.

Preference and Allergy Profiles

Detailed preference records from SevenRooms — dietary restrictions, seating preferences, dietary notes — flow into every reply draft. GuestDesk never ignores what you've already captured.

Lifetime Spend Context

SevenRooms tracks lifetime spend across your venues. GuestDesk uses that to calibrate reply tone — ensuring your most loyal guests are always treated accordingly.

Questions about the SevenRooms integration.

When is the SevenRooms integration available? +
The SevenRooms integration is in active development and coming soon. Join the waitlist to be notified at launch. Gmail integration is live today — and because SevenRooms restaurants tend to have high email volume, many are already seeing significant time savings from email management alone.
Does GuestDesk write to SevenRooms? +
No. The SevenRooms integration is entirely read-only. GuestDesk reads the full guest CRM record to inform AI replies, but never creates profiles, modifies tags, edits reservations, or changes any data in SevenRooms.
What SevenRooms data does GuestDesk access? +
GuestDesk reads the full guest profile including tags, preference notes, dietary restrictions and allergy flags, VIP tier and segment, lifetime spend, visit history, upcoming reservations, and any occasion notes on file. No payment card data or sensitive financial credentials are accessed.
Does this work with SevenRooms multi-venue groups? +
Yes. GuestDesk is built for multi-location restaurant groups. Each venue can be connected to its own SevenRooms account, and guest context is always scoped correctly to the restaurant that received the email. Cross-venue guest history can be surfaced as well, with appropriate context labeling.

More from GuestDesk.

Email Management

Live today. Connect Gmail and GuestDesk starts handling your guest emails immediately.

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AI Replies

See how GuestDesk drafts replies in your restaurant's voice — and gets better with every interaction.

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All Integrations

See every platform GuestDesk connects with — including Resy, OpenTable, Toast, and Yelp.

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